Shipping policy

We ship to mainland Portugal and the islands, as well as to all countries within the European Union. Orders are processed within 5 business days.

Once payment has been confirmed, the order will be prepared and dispatched within the timeframe indicated at the time of purchase.

As soon as the order has been shipped, you will receive an email confirming dispatch and, whenever available, the relevant tracking code from the carrier.

Delivery times may vary depending on the destination country and the carrier responsible for delivery.

If you are located outside Europe, please contact us via email: support@weareseri.com

We will be happy to find a suitable shipping solution.